Turnkey Lender Knowledge Base Home
Welcome to the TurnKey Lender's Standard Knowledge Base,
The Knowledge Base is designed to address the most common questions and give you a helping hand.
Try visiting one of the resources below or type your search request to start finding the answers.
Page tree:
Help Center
- Introduction
- Log-in Page
- TurnKey Lender UI. Back Office
- TurnKey Lender Workplaces Overview
- Loan Origination: Registering a Customer and Creating a Loan Application
- Loan Checks and Evaluations: Originator's Decision, Automatic Processing, Collater, Risk and Other Verifications
- Loan Applications Processing, Servicing and Payment Collection
- Actions Available at Every Step of Loan Management
- Origination of the loan from back office
- Co-Appicants or Gurantors
- Vendors and Stores (loan for a purchase)
- How to populate the system with vendors
- How to manage stores of a vendor
- How to define system-wide vendor settings
- Product Settings Related to the Vendor Functionality
- How customers can select a vendor and store for a loan application
- How Back-office users can select/manage a vendor and store for a loan application
- How Vendor and Store users can select/manage a vendor and store for a loan application
- How to export information about vendor loans
- Vendor Users and Store Users
- Settings Related to Vendors and Stores
- TurnKey Lender. Customer Portal
- System Set-up
- Import Data in TurnKey Lender
- Informed Decisions With TurnKey Lender
- Data Export
- TurnKey Lender for Investors
- TurnKey Lender Public API
- Audit Trail
- Info_Loan Checks and Evaluations: Originator's Decision, Automatic Processing, Collater, Risk and Other Verifications
- Using AI
FAQ
Release notes
- Release 7.11 (08 Jan 2024)
- Release 7.10 (09 July 2023)
- Release 7.9 (31 July 2022)
- Release 7.8 (30 December 2022)
- Release 7.7 (27 September)
- Release 7.6 - SME Edition (27 May 2021)
- Release 7.5 (30 March 2021)
- Release 7.4 (29 December 2020)
- Release 7.3 (23 September 2020)
- Release 7.2 (8 July 2020)
- Release 7.1 (31 May 2020)
- Release 7.0 (23 March 2020)
- Release 6.8 (26 December 2019)
- Release 6.7 (27 September 2019)
- Release 6.6 (9 August 2019)
- Release 6.5 (8 April 2019)
- Release 6.4 (29 November 2018)
- Release 6.3 (28 August 2018)
- Release 6.2 (14 March 2018)
- Special Editions
TurnKey Lender Policies & Certifications
- SG:D Accredited
- Disaster Recovery Plan
- Hosting
- System upgrades
- GDPR compliance
- Cyber Security at TurnKey Lender
TurnKey Lender Expertise
- Technological background
- Performance test (by Hewlett Packard)
- Big Data Scoring
- Scorecard Development Methodology