Access the “Users” Screen

The “Users” screen is available in the “Settings” workplace, under the “Accounts” section.

It is available to users who have “System administration” permission.

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Actions Available from the “Users” Screen

From the “Users” screen, an authorized user can:

• Add new users and define their permissions

• View basic user details

• Edit user details and permission

• Delete users

Understanding Basic Concepts

Users

For the purposes of the TurnKey Lender system and Knowledge Base documentation, “users” are back-office users who have access to the back-office application (AKA “Lender’s portal”). Borrowers having access to the Borrower’s Portal and Investors using the Investor's Portal are NOT covered by the term Users.

User Roles and Permissions

Each user created in the system is granted a specific set of permissions. The permissions define what actions the user can perform in the system. Please see the User Permissions article to learn more on the matter.

In the real life, a specific set of permissions is often held by people that perform the same or similar roles in the company. Technically, roles are not entities in the system, but for the sake of convenience, system documentation and some of the hints and explanations can use the names of the roles. These names are very natural and easy to comprehend, e.g. “Admin” is a person with “System administration” permission, “Underwriter” with “Underwriting” permission, etc.