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The list of optional and mandatory fields collected depends on the chosen edition, company policies, and (if applicable) requirements of integrated service providers. The list of fields is defined in the application form.

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How the Customer account can be registered

The Customer can be registered:

  • Created from the Front-Office (from the Welcome page)

  • Created rom the Back-Office / + New Application: All

  • Created from the Back-Office / Customer Management

  • Imported via Excel

  • Imported via API

Register Customer from the Welcome Page

When a potential Customer comes to the Lender’s Website integrated with TurnKey Lender, they can log in to the Customer Portal or register in the system.

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Register Customer from creating a Loan Application

When a Back-Office User creates a Loan Application, they can assign it to an existing Customer or create a new Customer.

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Register Customer from Customer Management

In the Tools → Customer Management, a Customer can be created even without a loan.

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    In the window that comes up, define the Customer’s Email and proceed to add other Customer details in compliance with the application form.

Import Customers

If a client already possesses a Customer list or utilizes an alternative or no Web interface for customer interactions, they can register these Customers in TurnKey Lender via data import.

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