Due date reminders help lenders keep their borrowers informed about upcoming, and overdue installments of their loans. To work with due date reminders in TurnKey Lender's back office, the User with admin privileges needs to navigate to System → Notifications→ Due Date Reminders.
The system can notify borrowers about two major types of events: future and past due payments. The user can fully customize the frequency of the messages by selecting the default dates that suit their need or by creating as many new reminders as they need.
Next to each active reminder, the User can find a gear icon. Once clicked, it will open the reminder's settings.
There, the lender can:
To add a new reminder, the User needs to find the Add reminder button at the top of the Due Date Reminders page.
On the page that opens, the User will need to complete the setup process by choosing when the reminder will be sent, selecting whether they want it to be an SMS, an email or both, and writing a text of their message. Once the setup process is completed, the User will need to click OK to save their new reminder.