TurnKey Lender allows companies to import external data batches that contain the details of different system components and entities without API (as Excel files). This article contains a brief overview of the import processes. Please see its child articles for more details descriptions of each type of import.

Import Screens

To run the import:

  1. Go to Tools → Import

  1. Select what you want to import (Customers, Loans, etc.).

  2. Click the Download template button.

  3. Open the template and fill the data into the Excel file. Mandatory fields are marked with an asterix.

  4. Click Choose file and upload the file with data into the system.

For more details please see Work with Excel Files to Import Data

Import Flows

There are three basic import flows:

Importing Existing Disbursed Loans

If a loan has already been disbursed, there is no need for the system to check customer details and risks. In this case, it is enough to:

1. Import Customers

Import details of the Customers, for which loans will be added. The only mandatory field is the customer e-mail. If the customer already exists in the system, you may skip the step. For more details see Import Customer Batch

2. Import Loans with Disbursements

Import details of the loans. Mandatory fields include:

For more details please see Import Loan Batch

3. Import Payments

Once loan is added to the system as active, you can Import Payments. Payment details correspond tot he details of the disbursement in the UI.

For more detail please see Import Payments

When a credit line is added to the system, the Disbursement information shall be left empty. It can then be registered in the system with the Disbursement Batch Import. This means, that in order to import active credit lines, you need to complete all the obligatory customer details first (either via import or via UI)

Importing loan applications on which disbursement has not yet been performed

When a new loan is imported, it is important for the system to have enough information for its further processing. Therefore, you can

For such loans, after customer and loan details have been imported, you can additionally import disbursements. (see Import Disbursements Batch )

Importing Dictionaries

Write-off reasong, cancellation reasons, rejection reasons, suspicious phones and industry categories can also be imported via Excel files.

These are the same lists that can be defined from the Settings → Application process → Dictionaries.

Before you import the template pay attention to the option of sending notifications to customers.

It is recommended to disable any notifications while you’re importing customers, otherwise, they will receive non-relevant notifications regarding loans, which may confuse them.

For example - you have imported disbursements already but haven’t imported re-payments yet. A lot of loans will go to Past due state and customers will receive notifications regarding their debt, which won’t be accurate.