Welcome to the world of automated loan servicing and processing with the TurnKey Lender platform. Before you start using the system to manage loan applications and service existing loans, let's take a moment to see how to set up your TurnKey Lender account and adjust it to your company needs.
Step 1. Login
Log in to the system using the credentials from the introduction email. The initial credentials are provided for a "superuser" who has all the possible permissions applicable to your account.
Step 2. Create Users
Create user accounts for your employees.
Step 3. Credit Products
/wiki/spaces/TLKB/pages/403013904 that suit your company's offer
Credit products are the most important part of your lending operation. All your rates, charges, and amounts are determined there.
Step 4. Document Templates
Upload Loan Agreement templates.
Turnkey Lender supports automatically generated agreement documents based on your custom templates.
Step 5. Notifications and Reminders
Check out the notifications and due date reminders and adjust, if necessary (step-by-step instructions).
Step 6. Integrations
Set up your mailing server and, if necessary, SMS service provider.
Step 7. States
(US Edition only) Set up NSF fee and APR for your states of operation.
Congrats! All set. Now you can create your first loan application.
Extended configuration
- How to change Passwords in TurnKey Lender.
- Adjust the Application Form, if you need more details about your borrowers.
- Set up /wiki/spaces/TLKB/pages/402751648, if you need some more incentive for non-performing borrowers – in additional to the gradual accumulation of overdue interest.
- Check out the Decision Rules and adjust them as necessary (step-by-step instructions).
To get a feel of how powerful the decision rule engine is, you may want to begin with activating the Net income and Loan to income rules. With just these two rules enabled and properly set you can significantly reduce the volume of manual processing on the Underwriting stage.
- Configure Company Settings (step-by-step instructions).