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Loan has its own lifecycle that starts with its creation and goes through different recommendation and approval stages, and end when the load has been, for example,  paid off, rejected or cancelled. To make it easier to follow this cycle, loans are assigned statuses that changes as they are being processed. "Workflow" tab of the loan details provides an overview of the main statuses in the history of a specific loan.

This article provides description of the loan statuses.  The status ID field is provided for internal purposes but can be used by the customers to refer to a specific status in their communication with the company support.
The order of statues may not correspond the actual flow of the statuses (see Loan Status Flow)

Status ID
Status name
Preconditions
Description
Workplaces where loans with this status are shown
Possible Status Change Actions
0

Pre-Origination

N/A
  • Loan Application is being created
  • Customer logs-in or an account is created for the customer
  • Start page
  • Origination

1Origination
  • Customer created in the system
  • Basic customer and loan details are collected and entered into the system
  • Initial decision to recommend/not recommend the loan application for approval is being made
  • Origination
  • Recommend for approval
  • Cancel
12Collateral
  • Loan application recommended for approval at the Origination Stage 

AND

  • Collateral evaluation is required for the credit product 
  • The loan's collateral is being added and evaluated
  • Decision to recommend/not recommend the loan application for approval is made
  • Collateral 
  • Recommend for approval
  • Return for reprocessing
  • Reject
  • Cancel
3Auto Processing

  • Loan application recommended for approval at the Origination Stage 

AND

  • If required, loan application recommended for approval at the Collateral stage
  • System is automatically processing the loan application in compliance with the credit product settings (Credit Bureau request, Business Rules and Scorecard checks)
  • Automatic decision to recommend/not recommend the loan application for approval is made 
    OR
    Automatic decision to approve the loan is made
  • Underwriting
    (the actions are performed at the background and their results are visible on the Underwriting workplace)
  • Automatically recommend for approval
  • Automatically Approve
  • Automatically reject 
  • Cancel
24Risk evaluation

  • Two-step approval is required for the credit product

AND

  • Loan application passed all the required Auto Processing checks
  • Loan application is being pre-checked by an authorized Credit Manager
  • Decision to recommend/not recommend the loan application for approval is made
  • Risk Evaluation
  • Recommend for approval
  • Return for reprocessing
  • Reject
  • Cancel
2Reprocessing

  • Loan application returned for reprocessing
    (after Collateral or Risk Evaluation, or by an authorized Underwriter)
  • Basic customer details are edited or updated
  • Initial decision to recommend/not recommend the loan is confirmed or updated
  • Origination
  • Recommend for approval (repeatedly)
  • Cancel
4Waiting For Approval

  • Manual approval is required for the credit product

AND

  • Loan passed all the required checks at Auto-processing

AND

  • If required, loan application is recommended for approval at the Risk Evaluation stage
  • Loan application is awaiting for the decision of an authorized Underwriter
  • Authorized Underwriter is taking the final decision on the application approval
  • Underwriting
  • Approve
  • Return for reprocessing 
  • Reject
  • Cancel
5Approved

  • Loan application was approved at the end of Auto Processing or Underwriting stage
  • Loan application is awaiting for disbursement
    BUT
  • It can still be rejected by an Authorized Underwriter 
  • Servicing
  • Underwriting
  • Initiate disbursement (Servicing)
  • Reject (Underwriting)
  • Cancel
6Rejected

  • Loan application was rejected
    (as a result of Collateral or Risk evaluation; Auto Processing or authorized Underwriter's decision)
  • Processing of the loan application is on hold
    BUT
  • It can still be approved or sent for reprocessing by an authorized Underwriter
  • Loan application is added to the archive
  • Origination
  • Collateral
  • Risk Evaluation
  • Underwriting
  • Archive 
  • Sent for reprocessing
  • Approve
16

Gathering Investments

Not all required loan amount is funded

Servicing


7

Active

  • The loan was disbursed to the customer.

Loan is being serviced:

  • Schedule is updated
  • Payments are collected
  • Any payment issues are registered
  • Servicing
  • Collateral (if collateral needs to be re-valuated) 
  • Register payment 
  • Restructure the loan
  • Set the loan to paid-off
  • Set the loan to repaid
8

Past Due

  • Loan payment wasn't performed on time
  • There is a past-due debt for this loan.
  • Servicing
  • Collection
  • Collateral (if collateral needs to be re-valuated) 
  • Register payment 
  • Restructure the loan
  • Set the loan as paid-off
  • Set the loan as repaid
9

Repaid

The loan is fully repaid and closed.ArchiveFINAL STATUS
10

Written off

The loan was written-off by the system or manually and closed.ArchiveFINAL STATUS
11

Rollover Requested
not applicable starting from version 7.0

The customer requested to roll over the loan.ServicingAllow Rollover
13

Disbursement Failed 

Disbursement of the loan via a payment system is finished unsuccessfully.

Servicing


14

Disbursement in Progress

Disbursement of the loan via a payment system is currently processing.Servicing
15

Restructured

not applicable starting from version 7.0 ????

The loan is restructured.ArchiveFINAL STATUS
17

Waiting for offer confirmation

  • Loan was approved
  • Offer was sent to the customer



18

Waiting for signature


The loan agreement is sent to the customer for signingUnderwriting

19

Agreement Declined


The borrower declined the loan  agreementArchiveFINAL STATUS
20

Agreement expired


The borrower didn't make a decision about the loan agreement during the Expiry Period DaysArchiveFINAL STATUS
21

Customer deleted


The loan is closed because the customer has been deleted.-+
22

Canceled


The loan is canceled and closed.Archive+
23

Waiting For Down payment


The loan is waiting for a Down payment.Underwriting, Servicing
24

Risk Evaluation


The application is under review of the risk manager.Risk Evaluation
100

Bank Account Verification


The loan agreement is waiting for bank verificationUnderwriting
101Bank account verification expired
The Bank Account Verification period has expired. Loan closedArchive+
102

Waiting for Bank Account Verification


The Bank account is not yet verifiedRisk Evaluation
103

Waiting for response from the bank service provider


Waiting for response from the remote bank provider serviceRisk Evaluation
200

Pending Initial Payment


A client is expecting the very first loan deliveryUnderwriting
201

Pending Predisbursment Payment


A client is expecting the very first loan deliveryUnderwriting
250

Expired Initial Payment


When a loan delivery date is dueUnderwriting
301

Offer Declined


When a borrower declines the offerArchive
302

Offer Expired


When a borrower has not replied to the offer in a given time periodArchive

Further reading

See also

More on loans:

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