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Each user created in the system is granted a specific set of permissions. The permissions define what actions the user can perform in the system. Please see the User Permissions article to learn more on the matter.

In the real life, a specific set of permissions is often held by people that perform the same or similar roles in the company. Technically, roles are not entities in the system, but for that the sake of convenience, system documentation and some of the hints and explanations can use the names of the roles. Please see the Roles and Permissions article to see how they are mapped.

Web Portal Users

Investors

Users Investors are the users who can use the Web portal and personal cabinet to invest their funds in order to provide loans to the borrowers and this make a profit.

Customers

Users Customers are users who can use the Web portal and personal cabinet to invest their funds in order to request for a loan and provide their loan details , or address the Back-Office users with the a similar purpose.

Branches

The “branch offices” and “subbranches”, usually referred to in the system and documentation as “branches” are virtual representation representations of the company structure. In fact, subject to the company’s decision, they may represent any allocated part of the company, e.g. a branch office, subsidiary, subdivision, department, unit, etc.

Populating the system with branches and subbranches, the system administrator can replicate the real structure of the company in the application, as well as add additional allocations should this be required by the company’s loan processing logic.

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Each user can be assigned to a specific branch, set of branches, or all branches available in the system.

Each loan application can be assigned to a specific branch , or a set of branches, or not limited to any branch.

All the permissions assigned to the user are only applicable when working with the loans assigned to branches available for the user or (optionally) loans not assigned to any branch.

Relevant Actions

The Account Management screen of the Settings workplace allows a number of actions. Follow the links to reach corresponding detailed guides.

• Populating the system with users and defining managing their details

• Accessing user details, editing and deleting users

• Creating company branches and defining manage their detailsAccessing, editing and deleting company branches