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This table provides detailed description of the loan statuses.  The status ID field is provided for internal purposes but can be used by the customers to refer to a specific status in their communication with the company support.
The order of statues may not correspond the actual flow of the statuses, moreover some of the table peculiarities may vary in some specific cases. 


Status ID
Status
name
Preconditions
Description
Workplaces where loans with this status are shown
Possible Status Change Related Actions
0

Pre-

Origination

Origination (0)

N/A
  • Loan Application is being created
  • Customer logs-in or an account is created for the customer
  • Start page
  • Origination

1
Origination
Origination (1)
  • Customer created in the system
  • Basic customer and loan details are collected and entered into the system
  • Initial decision to recommend/not recommend the loan application for approval is being made

Origination

  • Recommend for approval
  • Cancel the application
200

Pending Initial Payment

A client is expecting the very first loan deliveryUnderwriting201

Pending Predisbursment Payment

A client is expecting the very first loan deliveryUnderwriting100

Bank Account Verification

The loan agreement is waiting for bank verificationUnderwriting101Bank account verification expiredThe Bank Account Verification period has expired. Loan closedArchive+12Collateral

(200)

  • Loan application has been recommended for approval  
    AND
  • Credit product requires an Initial Payment prior to the loan approval

OR

  • Loan application has been approved
    AND
  • Credit product requires an Initial Payment prior to the loan disbursement
  • We are waiting for the customer to pay a pre-approval/pre-disbursement fee

Underwriting

  • Confirm that the payment has been received (enables further processing)
  • Cancel the application
250

Initial payments expired (250)

  • Pre-approval/Pre-disbursement fee has not been paid within the defined period
  • The loan application is closed

Archive

Final Status
100

Bank Account Verification (100)

  • Loan application has been recommended for approval 
    AND 
  • Bank account defined for the loan application has not been confirmed

(subject to the system settings this check may be performed as one of the first or at the end of pre-approval stage)

  • We are waiting for the customer to go through the bank verification process
Underwriting
  • Request the customer to pass the bank account verification
  • Cancel the application
101Bank account verification expired (101)
  • Bank account defined for the loan application has not been confirmed within the defined period
  • The loan application is closed
ArchiveFinal Status
12Collateral (12)
  • Collateral evaluation is required for the credit product
    AND
  • Loan application has been recommended for approval at the
Origination Stage  
  • Origination 
  • The loan's collateral is being added and evaluated
  • Decision to recommend/not recommend the loan application for approval is made

Collateral 

  • Recommend for approval
  • Return for reprocessing
Reject
  • Reject the application
Cancel
  • Cancel the application
3Auto
Processing
Processing (3)
  • Loan application recommended for approval at the Origination Stage 
    AND
  • If required, the initial payment has been made
    AND
  • If required, the loan application has been recommended for approval at the Collateral stage
  • System is automatically processing the loan application in compliance with the credit product settings (Credit Bureau request, Business Rules and Scorecard checks)
Automatic
  • Subject to the system and credit product settings settings, automatic decision to recommend/not recommend
the loan application for approval is made 
OR
Automatic decision to approve
  • /approve/reject the loan is made
  • Underwriting 
Underwriting
  • Risk Evaluation
    (the actions are performed at the background and their results are visible on the Underwriting
workplace
  • and Risk Evaluation workplaces)
  • Automatically recommend for approval
  • Automatically
Approve
  • approve
  • Automatically reject 
  • Cancel
  • 24Risk 
    evaluation
    Two
    evaluation (24)
    • The credit product requires a two-step approval
    is required for the credit product

    • AND
    • Loan application
    passed
    • satisfies all the
    required Auto Processing checks
    • previous conditions and checks (initial payment, collateral, auto-processing) 
    • Loan application is being pre-checked by an authorized Credit Manager
    • Decision to recommend/not recommend the loan application for approval is made (if recommended, the loan moves on to Underwriting)
    • Risk Evaluation
    • Recommend for approval
    • Return for reprocessing
    • Reject
    • Cancel
    2
    Reprocessing
    Reprocessing  (2)
    • Loan application returned for reprocessing
      (after Collateral or Risk Evaluation, or by an authorized Underwriter)
    • Basic customer details are edited or updated
    • Initial decision to recommend/not recommend the loan is confirmed or updated
    • Origination
    • Recommend for approval (repeatedly)
    • Cancel
    4Waiting For
    Approval
    Approval (4)
    • Manual approval is required for the credit product
      AND
    • Loan
    passed
    • application satisfies all the
    required checks at Auto-processing

    AND

    If required, loan application is recommended for approval at the Risk Evaluation stage
    • previous conditions and checks (initial payment, collateral, auto-processing, risk evaluation) 
    • Loan application is awaiting for the decision of an authorized Underwriter
    • Authorized Underwriter is taking the final decision on the application approval
    • Underwriting
    • Approve
    • Return for reprocessing 
    • Reject
    • Cancel
    17

    Waiting for offer confirmation

    • Loan was approved
    • Offer was sent to the customer



    5Approved

    • Loan application was approved at the end of Auto Processing or Underwriting stage
    • Loan application is awaiting for disbursement
      BUT
    • It can still be rejected by an Authorized Underwriter 
    • Servicing
    • Underwriting
    • Initiate disbursement (Servicing)
    • Reject (Underwriting)
    • Cancel
    6Rejected

    • Loan application was rejected
      (as a result of Collateral or Risk evaluation; Auto Processing or authorized Underwriter's decision)
    • Processing of the loan application is on hold
      BUT
    • It can still be approved or sent for reprocessing by an authorized Underwriter
    • Loan application is added to the archive
    • Origination
    • Collateral
    • Risk Evaluation
    • Underwriting
    • Archive 
    • Sent for reprocessing
    • Approve
    16

    Gathering Investments

    • Loan application was approved
    • The credit product implies peer-to-peer investment
    • Not all required loan amount has been collected
    • Investments for the loan are being collected
    • Servicing
    • Reject
    • Cancel 
    • Collect full amount of the investments
    7

    Active

    • The loan was disbursed to the customer.

    Loan is being serviced:

    • Schedule is updated
    • Payments are collected
    • Any payment issues are registered
    • Servicing
    • Collateral (if collateral needs to be re-valuated) 
    • Register payment 
    • Restructure the loan
    • Set the loan to paid-off
    • Set the loan to repaid
    8

    Past Due

    • Loan payment wasn't performed on time
    • There is a past-due debt for this loan.
    • Servicing
    • Collection
    • Collateral (if collateral needs to be re-valuated) 
    • Register payment 
    • Restructure the loan
    • Set the loan as paid-off
    • Set the loan as repaid
    9

    Repaid

    The loan is fully repaid and closed.ArchiveFINAL STATUS
    10

    Written off

    The loan was written-off by the system or manually and closed.ArchiveFINAL STATUS
    11

    Rollover Requested
    not applicable starting from version 7.0

    The customer requested to roll over the loan.ServicingAllow Rollover
    13

    Disbursement Failed 

    Disbursement of the loan via a payment system is finished unsuccessfully.

    Servicing


    14

    Disbursement in Progress

    Disbursement of the loan via a payment system is currently processing.Servicing
    15

    Restructured

    not applicable starting from version 7.0 ????

    The loan is restructured.ArchiveFINAL STATUS
    17

    Waiting for offer confirmation

  • Loan was approved
  • Offer was sent to the customer
    18

    Waiting for signature


    The loan agreement is sent to the customer for signingUnderwriting

    19

    Agreement Declined


    The borrower declined the loan  agreementArchiveFINAL STATUS
    20

    Agreement expired


    The borrower didn't make a decision about the loan agreement during the Expiry Period DaysArchiveFINAL STATUS
    21

    Customer deleted


    The loan is closed because the customer has been deleted.-+
    22

    Canceled


    The loan is canceled and closed.Archive+
    23

    Waiting For Down payment


    The loan is waiting for a Down payment.Underwriting, Servicing
    24

    Risk Evaluation


    The application is under review of the risk manager.Risk Evaluation
    102

    Waiting for Bank Account Verification


    The Bank account is not yet verifiedRisk Evaluation
    103

    Waiting for response from the bank service provider


    Waiting for response from the remote bank provider serviceRisk Evaluation
    250

    Expired Initial Payment


    When a loan delivery date is dueUnderwriting
    301

    Offer Declined


    When a borrower declines the offerArchive
    302

    Offer Expired


    When a borrower has not replied to the offer in a given time periodArchive

    Further reading

    See also

    More on loans:

    ...