Loan has its own lifecycle that starts with its creation and goes through different recommendation and approval stages, and end when the load has been, for example, paid off, rejected or cancelled. To make it easier to follow this cycle, loans are assigned statuses that changes as they are being processed. "Workflow" tab of the loan details provides an overview of the main statuses in the history of a specific loan.
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This article provides description of the loan statuses. The status ID field is provided for internal purposes but can be used by the customers to refer to a specific status in their communication with the company support.
The order of statues may not correspond the actual flow of the statuses (see Loan Status Flow/wiki/spaces/TKL/pages/164986881)
Status ID | Status name | Preconditions | Description | Workplaces where loans with this status are shown | Possible Status Change Actions | |
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0 | Pre-Origination | N/A |
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1 | Origination |
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12 | Collateral |
AND
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3 | Auto Processing |
AND
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24 | Risk evaluation |
AND
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2 | Reprocessing |
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4 | Waiting For Approval |
AND
AND
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5 | Approved |
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6 | Rejected |
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16 | Gathering Investments |
| is fundedServicing
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7 | Active |
| Loan is being serviced:
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8 | Past Due |
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9 | Repaid | The loan is fully repaid and closed. | Archive | FINAL STATUS | ||
10 | Written off | The loan was written-off by the system or manually and closed. | Archive | FINAL STATUS | ||
11 | Rollover Requested | The customer requested to roll over the loan. | Servicing | Allow Rollover | ||
13 | Disbursement Failed | Disbursement of the loan via a payment system is finished unsuccessfully. | Servicing | |||
14 | Disbursement in Progress | Disbursement of the loan via a payment system is currently processing. | Servicing | |||
15 | Restructured not applicable starting from version 7.0 ???? | The loan is restructured. | Archive | FINAL STATUS | ||
17 | Waiting for offer confirmation |
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18 | Waiting for signature | The loan agreement is sent to the customer for signing | Underwriting | |||
19 | Agreement Declined | The borrower declined the loan agreement | Archive | FINAL STATUS | ||
20 | Agreement expired | The borrower didn't make a decision about the loan agreement during the Expiry Period Days | Archive | FINAL STATUS | ||
21 | Customer deleted | The loan is closed because the customer has been deleted. | - | + | ||
22 | Canceled | The loan is canceled and closed. | Archive | + | ||
23 | Waiting For Down payment | The loan is waiting for a Down payment. | Underwriting, Servicing | |||
24 | Risk Evaluation | The application is under review of the risk manager. | Risk Evaluation | |||
100 | Bank Account Verification | The loan agreement is waiting for bank verification | Underwriting | |||
101 | Bank account verification expired | The Bank Account Verification period has expired. Loan closed | Archive | + | ||
102 | Waiting for Bank Account Verification | The Bank account is not yet verified | Risk Evaluation | |||
103 | Waiting for response from the bank service provider | Waiting for response from the remote bank provider service | Risk Evaluation | |||
200 | Pending Initial Payment | A client is expecting the very first loan delivery | Underwriting | |||
201 | Pending Predisbursment Payment | A client is expecting the very first loan delivery | Underwriting | |||
250 | Expired Initial Payment | When a loan delivery date is due | Underwriting | |||
301 | Offer Declined | When a borrower declines the offer | Archive | |||
302 | Offer Expired | When a borrower has not replied to the offer in a given time period | Archive |
Further reading
- The previous version of this article (in Russian / на русском): /wiki/spaces/EL/pages/38396
- Original article: Loan Status
See also
More on loans:
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