Automatic charging can be disabled/enabled by a back-office user for a specific loan.
As automatic charging is applied at the Servicing/Collection steps of the loan processing, go to the corresponding workplace. Find the required loan.
Go to the “Payments” tab. Click the “Disable Auto-Charges” button. Auto-charging will be turned off for this loan.
The button name will change and automatic charging will not be applied to this loan. If needed, you can then enable it back with the “Enable Auto-Charges” button.
Auto-Charging History
Click the arrow by the “Disable/Enable Auto-Charges” button, to access the history of relevant changes.
Click the “History button” and you will see the corresponding details: