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Basic Business and TurnKey Lender Flows

Let’s take a look at a usual business flow aimed at providing the Customer with a Loan and then collecting the Loan and corresponding interest and fees in compliance with the agreement.

General Process

Automation with TurnKey Lender

Links to related functionalities

First, the Customer needs to somehow inform a Lender that they want to get a Loan for a specific amount.
Usually, at this step, Borrowers also introduce themselves, provide some general information about their needs and capabilities, and answer the Lender’s questions.

The borrower creates an account and fills in the initial application. This can be done:

  • From the Lender’s Website (TurnKey Lender Front Office, Custom Front Office, or Mobile App)

  • During a call or meeting with the Lender’s representative (Back Office or Import (excel))

Then the Lender runs all the initial checks to see if they want to deal with the Borrower.


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