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Term | Explanation |
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Client | A legal entity providing loans and using TurnKey Lender application |
Customer (or Borrower) | A person applying for the loan via Borrower’s Portal or in the Client’s office |
Investor | A person interested in providing fund for one or some of the loan applications available in the system |
Front-office Office AKA Web Portal | Part of the application visible to non-registered users, registered borrowers and investors from the Web |
Borrower’s Portal | Integrated Web-portal from where the customers (borrowers) can monitor and manage their loans and loan applications |
Investor’s Portal | Integrated Web-portal from where the customers (investors) can initiate, monitor and manage their investments |
Back-officeOffice | Part of the system visible to the client’s employees in compliance with their permissions |
User | A person using the system from the back-office |
Workplace | A part of the back-office related to a specific stage of the loan application lifecycle |
Loan application | A request to provide a loan |
Loan | The funds provided to the customer (borrower) under the loan agreement conditions |
Loan application status | Current stage of the loan processing |
Credit product | Type of the loan that implies rules over the process of relevant application processing |
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