Credit Bureau integration allows both Back back office users and Customers to request for a credit check. The type of check (soft pull or hard pull) and the moment when the check is performed depend depends on the account settings
Access Settings
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In the Settings → Integrations, enable the “Credit bureau” switcher.
The list of fields required for each of the credit bureau service providers depends on the specific provider as defined on there their websites and described or referred to in the corresponding documents below.
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All credit bureau service providers support Hard pull. If the “Automatic Hard pull” flag is disabled, the check can be requested by a Back-Office user manually but is not run automatically. Otherwise, it is performed as soon as the customer has applied for the loan.
If a credit bureau service provider supports both Hard and Soft pull, you can additionally define, which types type(s) of the check shall be enabled for the specific provider.
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Please check the table below to understand the system behavior subject to the above-mentioned settings.
Automatic Soft pull on/off | Automatic Hard pull on/off | Behavior |
|---|---|---|
ON | ON | As soon as the customer has |
filled in the first page of the loan application form and confirmed the disclaimer, the Soft pull is |
requested automatically . |
After the application has been approved and before the disbursement, the Hard pull is |
requested automatically . Soft pull or Hard pull can be requested manually by a |
back-office user at any point |
until the loan is archived. | ||
ON | OFF | As soon as the customer has |
filled in the first page of the loan application form and confirmed the disclaimer, the Soft pull is |
requested automatically . |
Hard pull can be requested manually by a Back-office user
Soft pull or Hard pull can be requested manually by a |
back-office user at any point |
until the loan is archived. | ||
OFF | ON | As soon as the customer has |
filled in the first page of the loan application form and confirmed the disclaimer, the Hard pull is |
requested automatically. Soft pull or Hard pull can be requested manually by a |
back-office user at any point |
until the |
loan is archived | ||
OFF | OFF | Soft pull or Hard pull can be requested manually by a |
back-office user at any point |
until the loan is archived. |
You should keep in mind, that Hard pull affects the credit history of the Customer.
While settings up the system, administrators can use Emulator (see How to Use Credit Burau Emulator )
Provider Specific Settings
The rest of the settings depend on a specific service provider, as described in the corresponding sections. (see Credit Bureau Settings for Specific Providers )