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TurnKey Lender supports two-factor authentication to ensure a higher level of security for employees and borrowers using your lending platform. If two-factor authentication is enabled for the user, they should enter correct credentials (usual authentication step) and then a one-off code is sent by SMS or directly to the log file in the 'trunk' project, which must be entered to log in to TurnKey Lender.

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  1. Back-office settings: In order to use two-factor authentication, SMS notifications have to be activated in Settings > IntegrationsSMS notifications

2. When a Borrower's creates their first Loan Application, the System automatically initiates the creation of a new customer account. 

3. When a user logs off from their customer profile, they will have to complete two-factor authentication in order to log back in. 

4. In order to log in to the account, the Borrow clicks on the Login button and enters their Login (email) and Password.

 

5. In the Verification code box, the user has to enter the code they received via SMS text and Click Submit to complete the login process.

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