Turnkey Lender Disaster Recovery Plan (DRP)
Objectives and triggers of the DRP activation:
The purpose of the Disaster Recovery Plan (DRP) is to maintain the continuous operational capacities for all systems powered by Turnkey Lender throughout all data centers and server hostings worldwide and to prevent loss of any customers' data. The DRP is universal and applicable for all system based on Turnkey Lender software platform.
The DRP must be executed in the event of the collapse of the system caused by technical, natural or human-made disaster.
To maintain the capability for the fastest recovery Turnkey Lender:
- saves all the source code for the software on both local and remote git hosting servers with RAID massives storage structure;
- performs regular daily backups of the live system databases and downloading them to the server hosting different from that is used for binary git storage;
- performs ongoing mirroring of the databases;
- maintains the server hostings in Europe, Asia, Australia and North America with extra capacity for emergency set up for systems from collapsed servers; and
- provides the 24/7 technical support for all the customers' systems by the team trained to execute this DRP in the shortest terms.
In case of disaster Turnkey Lender shall:
- deploy the system copy to the hosting server where it was previously functioning, if the disaster was not caused by this server hosting issue. Otherwise the system shall be installed to one of other servers maintained by Turnkey Lender;
- upload the database to the safe and fully operational data center which is available and located closest to that where the recovered system is being installed; and
- proceed with the system settings set up.