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  • The country where you work and your main domain area - see Select Your Edition. Understand the edition- and configuration-level settings, and system changes.

  • Your brand style and basic company settings - see Adjust the Branding and Basic Company Settings

  • Your users and actions available to them, your company branch office details - see Populate the System with Users and Branch Offices

  • Define your working calendar - see Set Up Custom Calendars

  • What credit products (loan conditions) you can offer to the customer - see Define Available Credit Products

  • What information do you need to get from a Potential Customer - see Application Process 1: Define what information you want to learn from the Potential Customer

  • Integrate the system with additional service providers. Integrations play an important part in TurnKey Lender. For example, in order to send emails you’d need an integration with a mailing server, SMS notifications won’t reach the customer if there is no integration with the SMS service provider, and the use of in-application payments requires integration with a payment service provider, and neither soft nor hard pull is possible without and integration with a credit bureau service provider. See what integrations are available and select the ones that match your company’s needs.

  • Adjust the scoring cards and decision rules and TurnKey Lender will automatically reject or accept loans, or send them for further manual review subject to your requirements.

  • Set up your calendar to make sure the business and non-business days in the system suit your schedule and create corresponding rules not to schedule payments on days off.

  • Adjust the application form to gain the information you need from the customer.

  • Create document templates (in particular, loan agreement templates) and email templates using an extensive set of merge fields.

  • Adjust the notifications and reminders for customers, back-office users, vendors, and investors.

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