While the exact loan management process is highly adaptable, some main process stages can be automated or semi-automated by TurnKey Lender.
The following articles will describe the exact setting and a step-by-step guide for tailoring and adjusting each step in the Turn Key Lender, while this is just an overview and a convenient reference list

Potential

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Customer comes to the Lender

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First of all, the potential Borrower Customer needs to apply for the Loan. This may happen in one of the following ways:

• Borrower Customer requests funds from a Lender: A Potential Borrower Customer approaches the Lender’s office, calls, or leaves an application on the Lender’s website.

• Borrower Customer requests services or goods from a Vendor: A Potential Borrower Customer wants to purchase some goods or services from the Vendor and asks the Lender to provide the funds to pay for it as a Loan.

TurnKey Lender Provides:

• Customer’s Registration Form: Collect main information about the new Customer and create a Customer’s account in the dedicated portal

• Customer’s Application Form: Collect the application requests from the web-portal

• Back-Office

• Preorigination Workplace

• Application form that can be submitted by Potential Borrowers Customers online

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Let’s take a look at a usual business flow aimed at providing the Customer with a Loan and then collecting the Loan and corresponding interest and fees in compliance with the agreement.