Credit Bureau integration allows back office users to request a credit check. The type of check (soft pull or hard pull) and the moment when the check is performed depends on the account settings
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Automatic Soft pull on/off | Automatic Hard pull on/off | Behavior |
|---|---|---|
ON | ON | As soon as the customer has filled in the first page of the loan application form and confirmed the disclaimer, the Soft pull is performedrequested automatically . Before After the application has been approved and before the disbursement, the Hard pull is performedrequested automatically . Soft pull or Hard pull can be requested manually by a back-office user at any point until the loan is archived. |
ON | OFF | As soon as the customer has filled in the first page of the loan application form and confirmed the disclaimer, the Soft pull is performedrequested automatically . Soft pull or Hard pull can be requested manually by a back-office user at any point until the loan is archived. |
OFF | ON | As soon as the customer has filled in the first page of the loan application form and confirmed the disclaimer, the Soft Hard pull is performedrequested automatically. Soft pull or Hard pull can be requested manually by a back-office user at any point until the loan is archived |
OFF | OFF | As soon as the customer has filled in the first page of the loan application form, the Soft pull is performed. Soft pull or Hard pull can be requested manually by a back-office user at any point until the loan is archived. |
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While settings up the system (on UAT environment), administrators can use Emulator (see How to Use Credit Burau Emulator )
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