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Basics

When the loan is assigned to a branch:

  • Users assigned to this branch can view and manage it

  • Users assigned to its parent branch can view and manage the loan if this is permitted for the sub-branch

When a loan application is created from the Front-Office, it

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is not assigned to any branch.

When a loan is created from the Back-Office,

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it is linked to the

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branch of the user creating it.

See the Branch

If the Loan application is linked to a branch system will display Branch Name in the Loan Header

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In order to display loans only from a particular branch or sub-branch Back-Office, users can use a search filter.

  • If selected ALL. The system displays loans LINKED and NOT LINKED to the branch

  • If selected NONE. The system displays loans NOT LINKED to any branch

  • If selected. List of branches.  The system displays loans that are LINKED to the selected branch and sub-branches.

The filtering panel of the Branch Filter

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Reassign a Loan

When a loan is reassigned to another user or is assigned to a specific user, its branch is change to the branch of this new user.