Credit Bureau integration allows both Back back office users and Customers to request for a credit check. The type of check (soft pull or hard pull) and the moment when the check is performed depend depending on the account settings
Access Settings
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The list of fields required for each of the credit bureau service providers depends on the specific provider as defined on there their websites and described or referred to in the corresponding documents below.
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If a credit bureau service provider supports both Hard and Soft pull, you can additionally define, which types type(s) of the check shall be enabled for the specific provider.
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Automatic Soft pull on/off | Automatic Hard pull on/off | Behavior |
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ON | ON | As soon as the customer has applied for the loan, the Soft pull is performed. Before the disbursement, the Hard pull is performed Hard pull can be requested manually by a Back-office user at any point before the disbursement |
ON | OFF | As soon as the customer has applied for the loan, the Soft pull is performed. Hard pull can be requested manually by a Back-office user Hard pull can be requested manually by a Back-office user at any point before the disbursement |
OFF | ON | As soon as the customer has applied for the loan, the Hard pull is performed. Hard pull can be requested manually by a Back-office user at any point before the disbursement |
OFF | OFF | Hard pull can be requested manually by a Back-office user at any point before the disbursement |
You should keep in mind, that Hard pull affects the credit history of the Customer.
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