Credit Bureau integration allows back office users to request a credit check. The type of check (soft pull or hard pull) and the moment when the check is performed depending depends on the account settings
Access Settings
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Automatic Soft pull on/off | Automatic Hard pull on/off | Behavior |
|---|---|---|
ON | ON | As soon as the customer has applied for filled in the first page of the loan application form, the Soft pull is performed. Before the disbursement, the Hard pull is performed Soft pull or Hard pull can be requested manually by a Backback-office user at any point before until the disbursementloan is archived |
ON | OFF | As soon as the customer has applied for filled in the first page of the loan application form, the Soft pull is performed. Hard pull can be requested manually by a Back-office user Soft pull or Hard pull can be requested manually by a Backback-office user at any point before until the disbursementloan is archived |
OFF | ON | As soon as the customer has applied for filled in the first page of the loan application form, the Hard Soft pull is performed. Soft pull or Hard pull can be requested manually by a Backback-office user at any point before until the disbursementloan is archived |
OFF | OFF | As soon as the customer has filled in the first page of the loan application form, the Soft pull is performed. Soft pull or Hard pull can be requested manually by a Backback-office user at any point before the disbursementuntil the loan is archived. |
You should keep in mind, that Hard pull affects the credit history of the Customer.
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The rest of the settings depend on a specific service provider, as described in the corresponding sections. (see Credit Bureau Settings for Specific Providers )