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Why do you need Vendor/Store User

A Vendor User entity represents a person that usually works with customers at the vendor’s site and has access to TurnKey Lender application in order to apply for a loan for the vendor’s services on behalf of the customer at any of the vendor’s stores.

A Store User entity is similar but limited to a specific store.

How to create a Vendor/Store User

In order to create such a user Vendor/Store User you must have created the vendor (Tools → Vendors). Select the vendor for which you wan to add a Vendor or Store user and click the pencil icon.

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The following permissions can be available for a vendor user:

  • Loan origination: Access to the ‘Origination’ “Origination” workplace and, therefore, right to initiate a loan application on behalf of the customer

  • Vendor management: Access to the Tools → Vendors setting and, therefore, right to manage details of all vendors and stores and their staff

  • Monitoring: Access the “Monitoring” workplace and, therefor, view current state of the loan application and related information

  • Document verification: Verify documents at all the available workplaces

  • Assignment officer: Assign loan application to other users and to oneself at all the available workplaces

  • Export: Export information about all and any of the loans provided and to be provided for the vendor’s customers.

Create a Store User and Define the Settings

To create a Store User:

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  • Select the “Stores” tab

  • In the Stores table, select the store to which the user shall be assigned and click the pencil icon to its right.

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  • Select the “User” tab under the Store name and click the “Create store user” button.

In the emerged window, define all the basic details of the User (login, password, name, email, phone number) - all the fields are mandatory, as well as permission that shall be available to the Store User.

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The list of allowed permissions is less - Store Users, subject to their permissions, may only access the Origination and Monitoring workplaces and assign the loan application to themselves or other users.